I will do customer service manual, curriculum and training programs, research projects

Agatha N

Kenya

I speak English

1 order completed

Hi! I’m Agatha—an experienced researcher and writer with 6+ years of freelancing experience. Expect quality, well-researched work with verified sources, accurate citations, and a complete reference li...
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About this Gig

I specialize in Customer Service Manual Development, Training Curriculum Design, and Research Projects delivering well-structured, professionally written academic and workplace materials. I create customer service guides, training programs, research papers, case studies, and presentations designed for clarity, skill development, and practical application.

Topics I Cover:

  • Customer Service Standards & Protocols
  • Service Delivery Frameworks
  • Customer Interaction Guidelines
  • Workplace Communication Skills
  • Complaint Handling & Resolution
  • Service Quality Measurement
  • Training Curriculum Development
  • Staff Training & Orientation Modules
  • Client Relationship Management
  • Customer Experience (CX) Improvement
  • Policy & SOP Documentation
  • Performance Evaluation Metrics
  • Workforce Training Strategy
  • Instructional Design & Learning Plans
  • Service Workflow Mapping
  • Employee Behavior & Professional Ethics
  • Customer Engagement Techniques
  • Research & Survey Development
  • Training Outcomes & Assessment Tools

Services Include:

  • Customer service manuals & SOP writing
  • Curriculum and training program development
  • Research reports & academic assignments
  • Training presentations & PowerPoint slides
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do customer service manual, curriculum and training programs, research projects
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do customer service manual, curriculum and training programs, research projects

Service type:

Research

Language:

English

•

Swahili

Delivery style preference

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