a
agraharipradeep

PRADEEP

@agraharipradeep

Senior System Administrator, AWS Cloud Engineer

India
English, Hindi
About me
MCP-Certified Senior IT Professional with 9+ years in enterprise system administration, IT infrastructure management, and remote cloud/network consulting. Expert in Windows Server, Active Directory, network protocols, backup systems, and SLA optimization. Skilled in leading tech teams, standardizing IT workflows, and executing critical updates for 1,200+ users. Recognized multiple times as an ABCD Award winner for high reliability and SLA compliance. Post-pandemic, specializing in independent remote systems administration, client troubleshooting, and AWS cloud environment setups.... Read more

Skills

a
agraharipradeep
PRADEEP
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will set up, optimize, and troubleshoot your AWS servers and IT systems
From$20 / projectMore details

Portfolio

Work experience

Freelance

IT Infrastructure Consultant

Freelance • Freelance

Aug 2020 - Present • 6 yrs 3 mos

* Co-founded and managed operational workflows, budgeting, and technological infrastructure for an educational institution, overseeing end-to-end administrative and service delivery. * Provided freelance IT consulting and remote systems administration for local retail businesses and private clients, specializing in network optimization, device provisioning, and data backup routines. * Handled high-stakes client relationships, vendor negotiations, and stakeholder management, successfully driving daily business operations and conflict resolution. * Managed hardware lifecycle upgrades, remote OS deployments, and implemented local cybersecurity and firewall protocols to protect business data assets.

Chetu

Senior System Administrator / IT Helpdesk Lead

Chetu • Full-time

Apr 2015 - Mar 2020 • 4 yrs 11 mos

* Promoted progressively from Desktop Support to Senior and Team Lead levels, managing enterprise infrastructure and user support operations for 1200+ end-users. * Administered Microsoft enterprise environments including Windows Server deployment via WDS, automated patching via WSUS, and MS-SQL Server database management. * Managed user objects, security groups, access permissions, and advanced Group Policy Objects (GPOs) within Active Directory. * Hosted and maintained corporate web architecture using IIS (Internet Information Services) and supervised permissions on TFS and SVN servers. * Mentored junior engineers, handled Tier 3 escalations, and systematically optimized ticketing workflows to surpass SLA targets.

Freelancing_Career

Associate System Engineer (ProVal Technologies Pvt. Ltd. )

Freelancing Career • Full-time

Dec 2011 - Jan 2015 • 3 yrs 1 mo

* Delivered comprehensive infrastructure monitoring and server/desktop remediation for global clients in a 24/7 Managed Service Provider (MSP) framework. * Engineered and maintained high-availability data backup routines using enterprise tools (Symantec Backup Exec, Datto, Acronis, Shadow Protect). * Configured, optimized, and troubleshot core network infrastructure components including DHCP, DNS, ADC, and SonicWall Firewalls. * Leveraged RMM tools (Kaseya, N-Able, LabTech) and professional PSA systems (ConnectWise) for remote monitoring, patch updates, and automated provisioning.