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ahad331

Abdul Ahad

@ahad331

Hospitality Professional Front Desk and Guest Services Expert

Pakistan
English, Urdu
About me
Hospitality professional with a Level 5 Diploma in Hospitality & Tourism Management (COTHM) and hands-on experience in front desk operations, guest relations, and hotel management. Certified by Typsy in Front Desk Check-in/Check-out, Concierge Fundamentals, Hotel Revenue Management, and Effective Communication. I help hotels, guesthouses, and Airbnb hosts deliver excellent guest experiences — from remote guest communication to front desk SOPs and staff training content. Fluent in English, Urdu, and Punjabi.... Read more

Skills

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ahad331
Abdul Ahad
Offline • 

See my services

Messaging & Emailing
I will be your virtual concierge for guest communication
From$10 / projectMore details

Work experience

Little_Caesars

Operations manager

Little Caesars

Mar 2022 - Dec 2022 • 9 mos

Supervised daily operations and staff scheduling, managed logistics/inventory/supply coordination, ensured equipment maintenance and operational efficiency, monitored service quality and customer satisfaction