a
ahamed_mishfak

Ahamed Mishfak

@ahamed_mishfak

IT Operation Manager

Sri Lanka
English, Tamil, Sinhala
About me
I am an IT and Networking professional with experience in network configuration, troubleshooting, and IT infrastructure management. I specialize in LAN/ WAN, Cisco technologies, and system support. I am passionate about solving technical challenges, improving network performance, and delivering reliable IT solutions.... Read more

Skills

a
ahamed_mishfak
Ahamed Mishfak
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will fix cisco network issues, vlan, ospf, and routers
From$15 / projectMore details
Technical Support
I will help with packet tracer, gns3 networking labs, assignments
From$15 / projectMore details

Work experience

IT Operation Manager

Trust Business • Full-time

Mar 2025 - Present • 1 yr 2 mos

Oversee daily IT operations and ensure smooth functioning of organizational IT infrastructure including networks, systems, and devices. Manage and support hardware, software, POS, and ERP systems while providing technical troubleshooting and user support. Monitor and maintain LAN/WAN connectivity, firewalls, internet services, and ensure system security and reliability. Coordinate IT maintenance, vendor support, data backups, and documentation to maintain efficient IT operations.

Ministry_of Health - Sri Lanka

Information Communication Technology Technician

Ministry of Health - Sri Lanka

Aug 2023 - Apr 2024 • 8 mos