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ahmad_fy

Ahmad Chaudhry

@ahmad_fy

Customer Services

Pakistan
English
About me
Expert in E-commerce Customer Support with a proven track record of handling high-volume inquiries. I specialize in providing 24/7 support via Email, Live Chat, and Social Media DMs. I ensure fast response times, high customer satisfaction, and smooth order resolution to help your business grow. ... Read more

Skills

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ahmad_fy
Ahmad Chaudhry
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will be your live chat and email customer support agent
From$5 / projectMore details

Work experience

Self_Employed

Customer Service Representative

Self Employed • Full-time

Sep 2024 - Nov 2025 • 1 yr 2 mos

Managed high-volume customer interactions across multiple channels, including Live Chat, Email, and Social Media DMs, ensuring 24/7 responsiveness and high customer satisfaction. Leveraged 1.5 years of professional call center experience to resolve complex inquiries, handle conflict with calm, and improve overall client retention rates. Applied administrative and management skills—gained through experience as an Assistant Manager—to oversee daily operations, streamline workflows, and ensure efficient service delivery. Maintained detailed records of customer issues and solutions to contribute to long-term service improvements and quality assurance