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ahmed_essam1997

Ahmed M

@ahmed_essam1997

Media Manager

Egypt
Arabic, English
About me
I am a Media Manager and Web Developer with experience in social media strategy, content production, and e-commerce development. I manage faculty media channels, design visual identities for international conferences, and run paid Meta campaigns. Additionally, I operate a short-term rental brand and build bilingual websites.... Read more

Skills

a
ahmed_essam1997
Ahmed M
Offline • 
Average response time: 1 hour

See my services

Custom Websites
I will build a multilingual website or online store in any language
From$80 / projectMore details

Work experience

Teleperformance

Customer Support Agent

Teleperformance • Full-time

Jan 2017 - Jan 2018 • 1 yr

Provided technical and billing support to an international customer base in English. Maintained high customer satisfaction scores while resolving complex technical issues.

Vodafone_UK

Customer Service Representative

Vodafone UK • Full-time

Jan 2016 - Jan 2017 • 1 yr

Handled high volumes of inbound customer contacts for the UK market. Focused on de-escalating complaints and meeting strict quality and performance targets.