Ahmed Masoud
Vetted Pro
Level 2
Guaranteed satisfaction, Microsoft 365 Expert, Migration, Automation
Vetted by Fiverr Pro
Ahmed Masoud was selected by the Fiverr Pro team for their expertise.
Vetted for
Support & IT
Virtual Assistant
Skills

See my services


Want to work on an hourly basis?
Tell Ahmed Masoud what you need.
$35
/
hourPortfolio
Work experience
Microsoft 365 Consultatnt
MStack360 • Self-employed
Jun 2022 - Present • 4 yrs 2 mos
👋 Helping Business Owners and individuals to get the most out of Microsoft 365 | Consultations > Migration > Setup > Automation > Ongoing Support as your dedicated IT freelancer. Qualifications: 🎯Extensive experience with Microsoft 365, including migration and setup. 🎯Strong understanding of IT security and compliance. 🎯Excellent communication skills for user training and support. 🎯Proven ability to automate processes using Microsoft 365 tools. 🎯Experience providing ongoing IT support and troubleshooting. Achievements: 💪 🏅Fiverr Pro Freelancer 🏅 Repeated Clients Badge 🏅 Top Rated Freelancer on Upwork
Microsoft
Full-time • 1 yr 11 mos
IT Consultant
Dec 2023 - Sep 2024 • 9 mos
Microsoft Viva Subject Matter Expert: - Assisting my coworkers in diagnosing and resolving challenges and problems encountered with the Viva Suite. - Attending daily engineering team meetings to review, monitor, and improve the support procedures. - Conducting training sessions for colleagues, occasionally as refresher courses and at other times to disseminate the latest product updates and outline our forthcoming work strategies. - Contributing to the monthly client reports by extracting and summarizing data on employees and cases, presenting them effectively in PowerPoint presentations.
Microsoft365 SE AI | Copilot | MS VIVA
Jul 2023 - Sep 2024 • 1 yr 2 mos
-Capturing, auditing, and delivering Feedback for the NPP - New Product Playbook (CoPilot)- within MS365. - Compiling the guidelines and documentation for the new products. - Providing technical support for the end users in German and English.
645 Reviews
| (626) | ||
| (14) | ||
| (1) | ||
| (1) | ||
| (3) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
larrymacboogie

United States
Ahemd and his team were great. I worked with Omar and he understood my issues and fixed them one by one.
Seller's Response
chiralyx

United Kingdom
Ahmed and his team did a fantastic job on our migration. They were very patient as we navigated access issues and always responded quickly. I would definitely recommend Ahmed and his team, and I look forward to working with them again.
Seller's Response
ryanhulst
Repeat Client

United States
I continue to utilize his services every time that I have a need related to Microsoft for my business. Service is always timely and he proactively communicates with you. I highly recommend his services.
$100-$200
Price
2 days
Duration
Seller's Response
castello1935
Repeat Client

United States
It is always a pleasure to work with Ahmed; he is prompt, polite, and knows his stuff. 10/10 looking forward to the next project we get to do with him.
Seller's Response
sasha111116

United States
Very easy to work with! Quick delivery and was willing to work around my schedule! Would most certainly hire again!
Up to $50
Price
1 day
Duration
Seller's Response


