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$
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Ahmed Masoud
@ahmedebrahim288
Vetted Pro
(3)
Level 2
Guaranteed satisfaction, Microsoft 365 Expert, Migration, Automation
Egypt
English, German, Arabic
Vetted by Fiverr Pro
Ahmed Masoud was selected by the Fiverr Pro team for their expertise.
Vetted for
Support & IT
Virtual Assistant
About me
I'm Ahmed Masoud, founder of MStack360, and we turn Microsoft 365 into your competitive advantage.
I built this consultancy to help businesses unlock the full power of Microsoft 365.
We architect intelligent workflows, secure your environment with Intune and best practices, and provide ongoing support so you can focus on growth.
My team and I have served 500+ clients globally with multilingual support in English, German, and Arabic.
Enterprise solutions with a personal touch.
Skills
Ahmed Masoud
$35/hour
Offline •
Average response time: 1 hour
See my services
Platform Migrations
I will migrate your users, emails, data from google, imap to microsoft 365, no downtime
Technical Support
I will help you migrate godaddy to m365 no data loss or downtime
Want to work on an hourly basis?
Tell Ahmed Masoud what you need.
$35
/
hourPortfolio
Work experience
Microsoft 365 Consultatnt
MStack360 • Self-employed
Jun 2022 - Present • 4 yrs
👋 Helping Business Owners and individuals to get the most out of Microsoft 365 | Consultations > Migration > Setup > Automation > Ongoing Support as your dedicated IT freelancer. Qualifications: 🎯Extensive experience with Microsoft 365, including migration and setup. 🎯Strong understanding of IT security and compliance. 🎯Excellent communication skills for user training and support. 🎯Proven ability to automate processes using Microsoft 365 tools. 🎯Experience providing ongoing IT support and troubleshooting. Achievements: 💪 🏅Fiverr Pro Freelancer 🏅 Repeated Clients Badge 🏅 Top Rated Freelancer on Upwork
Microsoft
Full-time • 1 yr 11 mos
IT Consultant
Dec 2023 - Sep 2024 • 9 mos
Microsoft Viva Subject Matter Expert: - Assisting my coworkers in diagnosing and resolving challenges and problems encountered with the Viva Suite. - Attending daily engineering team meetings to review, monitor, and improve the support procedures. - Conducting training sessions for colleagues, occasionally as refresher courses and at other times to disseminate the latest product updates and outline our forthcoming work strategies. - Contributing to the monthly client reports by extracting and summarizing data on employees and cases, presenting them effectively in PowerPoint presentations.
Microsoft365 SE AI | Copilot | MS VIVA
Jul 2023 - Sep 2024 • 1 yr 2 mos
-Capturing, auditing, and delivering Feedback for the NPP - New Product Playbook (CoPilot)- within MS365. - Compiling the guidelines and documentation for the new products. - Providing technical support for the end users in German and English.
638 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 638 Reviews
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costaxl
United States
STOP SEARCHING! You have found your OneDrive (and other IT) support team! I tried everything, every AI, every Reddit thread, everything! Ahmed offered a consultation where he thoroughly understood the issue, and Omar solved it like a true professional. No wait, more than just a pro; a happy, confident...
Seller's Response
Helpful?
ryanm3d
United States
Order Canceled
I am so frustrated, I hired these guys to prevent EXACTLY what happened anyway. I needed to migrate my google drive from one account to another. They seemed competent at first, but in the end, never tried to understand the problem correctly, and applied changes that now have me not knowing where any...
Seller's Response
Helpful?
mohamedelmi127
Repeat Client
United Kingdom
Excellent experience working with this freelancer. Their code expertise is outstanding, and they delivered exactly what was requested with high quality. Communication was clear, proactive, and professional throughout the entire process. The project was completed on time (even earlier than expected),...
Seller's Response
Helpful?
mohamedelmi127
Repeat Client
United Kingdom
Great work from start to finish. The freelancer quickly understood the requirements and delivered a clean, efficient solution. Communication was smooth and consistent, with regular updates throughout the project. They handled feedback professionally and made adjustments without any issues. Delivery was...
Seller's Response
Helpful?
chiralyx
United Kingdom
Ahmed and his team did a fantastic job on our migration. They were very patient as we navigated access issues and always responded quickly. I would definitely recommend Ahmed and his team, and I look forward to working with them again.
Seller's Response
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