Ahmed Masoud
Vetted Pro
Level 2
Microsoft Expert Trusted by 500 Businesses Worldwide
Vetted by Fiverr Pro
Ahmed Masoud was selected by the Fiverr Pro team for their expertise.
Vetted for
Support & IT
Virtual Assistant
Skills

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Work experience
Microsoft 365 Consultatnt
MStack360 • Self-employed
Jun 2022 - Present • 4 yrs 3 mos
👋 Helping Business Owners and individuals to get the most out of Microsoft 365 | Consultations > Migration > Setup > Automation > Ongoing Support as your dedicated IT freelancer. Qualifications: 🎯Extensive experience with Microsoft 365, including migration and setup. 🎯Strong understanding of IT security and compliance. 🎯Excellent communication skills for user training and support. 🎯Proven ability to automate processes using Microsoft 365 tools. 🎯Experience providing ongoing IT support and troubleshooting. Achievements: 💪 🏅Fiverr Pro Freelancer 🏅 Repeated Clients Badge 🏅 Top Rated Freelancer on Upwork
Microsoft
Full-time • 1 yr 11 mos
IT Consultant
Dec 2023 - Sep 2024 • 9 mos
Microsoft Viva Subject Matter Expert: - Assisting my coworkers in diagnosing and resolving challenges and problems encountered with the Viva Suite. - Attending daily engineering team meetings to review, monitor, and improve the support procedures. - Conducting training sessions for colleagues, occasionally as refresher courses and at other times to disseminate the latest product updates and outline our forthcoming work strategies. - Contributing to the monthly client reports by extracting and summarizing data on employees and cases, presenting them effectively in PowerPoint presentations.
Microsoft365 SE AI | Copilot | MS VIVA
Jul 2023 - Sep 2024 • 1 yr 2 mos
-Capturing, auditing, and delivering Feedback for the NPP - New Product Playbook (CoPilot)- within MS365. - Compiling the guidelines and documentation for the new products. - Providing technical support for the end users in German and English.
651 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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salamilano

United States
Ahmed was able to provide a comprehensive automation through Power Automate and create coding in the backend to ensure the system worked perfectly. When I found some errors -on my business case, not his execution- he was able to troubleshoot with ease, and came up with the solution in minutes. He understood...
Seller's Response
marianap101

United States
We’ve had a great experience working with Ahmed and his team on the cleanup and organization of our SharePoint environment. They’ve been knowledgeable, patient, responsive, and have taken the time to understand what we need and help us create a better structure for our company. This is an ongoing project,...
Seller's Response

seif_bassim

United Arab Emirates
Always goes above and beyond, this is the third task maybe. He always advises us on how to best work the system and how to avoid extra costs.
Seller's Response
sasha111116

United States
Very easy to work with! Quick delivery and was willing to work around my schedule! Would most certainly hire again!
$50
Price
1 day
Duration
Seller's Response

neeraj26

United States
Great service. The sessions were excellent. Very commited and value driven. Definetly recommend.
Seller's Response



