Ahmed Masoud
Vetted Pro
Level 2
Guaranteed satisfaction, Microsoft 365 Expert, Migration, Automation
Vetted by Fiverr Pro
Ahmed Masoud was selected by the Fiverr Pro team for their expertise.
Vetted for
Support & IT
Virtual Assistant
Skills

See my services


Want to work on an hourly basis?
Tell Ahmed Masoud what you need.
$35
/
hourPortfolio
Work experience
Microsoft 365 Consultatnt
MStack360 • Self-employed
Jun 2022 - Present • 4 yrs 2 mos
👋 Helping Business Owners and individuals to get the most out of Microsoft 365 | Consultations > Migration > Setup > Automation > Ongoing Support as your dedicated IT freelancer. Qualifications: 🎯Extensive experience with Microsoft 365, including migration and setup. 🎯Strong understanding of IT security and compliance. 🎯Excellent communication skills for user training and support. 🎯Proven ability to automate processes using Microsoft 365 tools. 🎯Experience providing ongoing IT support and troubleshooting. Achievements: 💪 🏅Fiverr Pro Freelancer 🏅 Repeated Clients Badge 🏅 Top Rated Freelancer on Upwork
Microsoft
Full-time • 1 yr 11 mos
IT Consultant
Dec 2023 - Sep 2024 • 9 mos
Microsoft Viva Subject Matter Expert: - Assisting my coworkers in diagnosing and resolving challenges and problems encountered with the Viva Suite. - Attending daily engineering team meetings to review, monitor, and improve the support procedures. - Conducting training sessions for colleagues, occasionally as refresher courses and at other times to disseminate the latest product updates and outline our forthcoming work strategies. - Contributing to the monthly client reports by extracting and summarizing data on employees and cases, presenting them effectively in PowerPoint presentations.
Microsoft365 SE AI | Copilot | MS VIVA
Jul 2023 - Sep 2024 • 1 yr 2 mos
-Capturing, auditing, and delivering Feedback for the NPP - New Product Playbook (CoPilot)- within MS365. - Compiling the guidelines and documentation for the new products. - Providing technical support for the end users in German and English.
646 Reviews
| (627) | ||
| (14) | ||
| (1) | ||
| (1) | ||
| (3) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
chiralyx

United Kingdom
Ahmed and his team did a fantastic job on our migration. They were very patient as we navigated access issues and always responded quickly. I would definitely recommend Ahmed and his team, and I look forward to working with them again.
Seller's Response
castello1935

United States
It is always a pleasure to work with Ahmed; he is prompt, polite, and knows his stuff. 10/10 looking forward to the next project we get to do with him.
Seller's Response
ryanhulst

United States
I continue to utilize his services every time that I have a need related to Microsoft for my business. Service is always timely and he proactively communicates with you. I highly recommend his services.
$100-$200
Price
2 days
Duration
Seller's Response
sasha111116

United States
Very easy to work with! Quick delivery and was willing to work around my schedule! Would most certainly hire again!
$50
Price
1 day
Duration
Seller's Response
jmai_nyrons

Germany
Thanks for everything…few people tried to solve my problem at least this team were able to deliver!
Seller's Response


