I will write your chargeback response letter and evidence plan

Egypt

I speak English, Arabic

Excel Reports, Dashboards and Reconciliation

I build Excel reports, dashboards and trackers that turn messy operational data into clear numbers. I have 9+ years in payments, refunds, fraud and chargeback operations and currently lead a dispute t...
About this Gig

Got a chargeback and not sure how to answer it? A weak response loses money that was yours. I will tell you exactly what to send and write a clear rebuttal the bank can follow.


I have 9+ years in fraud, payments and chargeback operations, and I currently lead a chargeback team for an online merchant. I work with Visa and Mastercard dispute reason codes every day.


What I do:

Review your dispute and match it to its reason code

Tell you which evidence wins this type of case and what is missing

Write a clear, professional rebuttal letter with an evidence index

Build a reusable template for the reason code you see most often

Works for Shopify, Stripe, PayPal and other payment processors


How it works: you send the dispute details and your evidence (remove card numbers and personal data you do not need to share). I deliver the plan or letter, and you submit it in your own processor account. I never need your passwords.


No one can guarantee a win: the issuing bank decides. I make sure your response is complete, on time and easy to approve.


Message me first with the reason code and response deadline.

Industry:

Financial services/Banking

•

Retail & wholesale

Platform:

Shopify

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