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Fiverr Pro
English
$
USD
Muhammad Ahsan
@ahsan7989
Your satisfaction is my priority
Pakistan
English, Urdu
About me
With 7+ years of experience in customer service, telemarketing, and appointment setting, I help businesses grow through exceptional customer support and lead generation. My expertise includes cold calling, inbound/outbound calls, B2B & B2C sales, appointment scheduling, chat and email support, follow-ups, CRM management, and customer retention. I am committed to providing high-quality service, maintaining professionalism, and helping businesses achieve their goals. I'm committed to professionalism, clear communication, and delivering results that exceed client expectations.
Skills
Muhammad Ahsan
Offline •
See my services
General Assistance
I will be your business appointment setter
Outbound Sales (SDR)
I will be your solar appointment setter
Work experience
Chat Support Representative
Lime • Full-time
Aug 2024 - Jun 2026 • 1 yr 10 mos
· Delivered real-time chat and technical support for telecom clients in the Caribbean region · Resolved inquiries related to internet, mobile, and landline services with consistent CSAT · Ensured first contact resolution (FCR) by understanding and addressing issues promptly
Appointment Setter
Neptune • Full-time
Jan 2021 - Mar 2024 • 3 yrs 2 mos
· Conducted political surveys during U.S. election cycles, gathering public feedback on governance and leadership · Scheduled home visits for nursing services and follow-up medical appointments · Verified Social Security and Medicare information for death certificate documentation with accuracy and empathy · Provided voice support to elderly patients and families in high-sensitivity environments
CSR
Touchstone Communications • Full-time
Sep 2020 - Dec 2020 • 3 mos
· Performed outbound B2C/B2B cold calls for product promotions and client acquisition · Used CRM systems for lead management and follow-ups · Achieved performance targets for conversion and contact accuracy
2 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-2 out of 2 Reviews
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mumtaz74
United States
Helpful?
magic_miky
Canada
Communicated well, knows his job, did the best he could with some poor leads. looking forward to working with you again, with some better leads!
Helpful?
