I will be your customer service agent for chat, email and phone support
Gig Summary
More Than Just Code, A Full Suite of Digital Services
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
Looking for a professional and reliable Customer Service Representative for your eCommerce store? You're in the right place.
With 3 years of experience, I specialize in providing professional customer support and operational assistance for platforms like Shopify, Amazon, Etsy, and WooCommerce.
Services I Offer:
- Email and Live Chat Support
- Inbound and Outbound Calls
- Order Management: Refunds, Chargebacks, Tracking
- Customer Follow-Ups and Complaint Handling
- Social Media Support (DMs, Comments)
- Shopify Support and Product Uploading
- Admin Tasks and Data Entry
Why Choose Me:
- Fast, Reliable, and Professional Communication
- Friendly and Customer-Focused Support
- Experience with Zendesk, Freshdesk, Gorgias, Salesforce, HelpDesk, and more
- Flexible Support based on your business needs
Platforms I Support:
Shopify | Amazon | eBay | Etsy | WooCommerce
Let's take your customer support to the next level.
Whether you need a few hours of support or a dedicated customer service representative, I'm here to help keep your customers happy and your daily operations running smoothly.
Please message me before placing an order so we can discuss your requirements and create the right package for you.
Social media platform:
•
•
•
TikTok
•
Other
Service type:
Non-technical support
Language:
English
•
Urdu
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Salesforce
•
Intercom
FAQ
What time zone do you work in? Can you adjust to my business hours?
Yes, I offer flexible working hours and can adjust to your preferred time zone to ensure seamless support for your customers.
Do you offer both part-time and full-time customer support services?
Absolutely. I can work as your part-time or full-time customer service representative based on your business needs.
Can you handle multiple support channels like email, chat, and phone at the same time?
Yes, I am experienced in managing multiple support channels simultaneously, including email, live chat, and inbound/outbound calls.
What tools and platforms are you familiar with?
I have experience with Zendesk, Freshdesk, Gorgias, HelpDesk, Salesforce, and many others. I also work with Shopify, Amazon, Etsy, WooCommerce, and IPTV platforms.
Can you create a custom package based on my business needs?
Yes, I’m open to custom packages. Please message me so we can discuss your specific requirements.
How do you ensure professional and reliable customer support?
I provide clear and professional communication, follow your business guidelines, and make sure customer questions and concerns are handled carefully. I stay organized, respond promptly, and focus on providing a positive experience for every customer.
10 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
F farahazema

France
Professional and responsive 👍🏻
$50
Price
2 days
Duration
Helpful?C conroymullings

Jamaica
I Had a very urgent, unorthodox request on a serious time crunch we had about five hours from first contact to full completion. Not every detail was presented to her perfect (given the situation), but the result worked out beautifully and accomplished exactly what we needed. She went above and beyond,...
$50
Price
2 days
Duration
Helpful?A 
antoinedelisle

Canada
Perfect, always does good work 👍
$50-$100
Price
3 days
Duration
Helpful?M 
max_balthasar

France
Exceeded all my expectations!
$200-$400
Price
1 day
Duration
Helpful?A 
antoinedelisle

Canada
Did all of her work correctly and responded promptly to all of my messages.
$50-$100
Price
1 day
Duration
Helpful?
10 reviews for this Gig
| (10) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
F farahazema

France
Professional and responsive 👍🏻
$50
Price
2 days
Duration
Helpful?C conroymullings

Jamaica
I Had a very urgent, unorthodox request on a serious time crunch we had about five hours from first contact to full completion. Not every detail was presented to her perfect (given the situation), but the result worked out beautifully and accomplished exactly what we needed. She went above and beyond,...
$50
Price
2 days
Duration
Helpful?A 
antoinedelisle

Canada
Perfect, always does good work 👍
$50-$100
Price
3 days
Duration
Helpful?M 
max_balthasar

France
Exceeded all my expectations!
$200-$400
Price
1 day
Duration
Helpful?A 
antoinedelisle

Canada
Did all of her work correctly and responded promptly to all of my messages.
$50-$100
Price
1 day
Duration
Helpful?
