
Bhagyashree N
Level 1
Amazon Reinstatement Expert and FBA VA with 7 Years of Success
Skills

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Work experience
Amazon Account Manager
Quality Spares International • Full-time
Jan 2020 - Present • 6 yrs 4 mos
Mentored junior team members, contributing to their professional development and overall team success. Resolved customer service issues using company processes and policies and provided update to customers. Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
Senior Customer Service Representative
Concentrix Daksh Services India Private Limited • Full-time
Apr 2017 - Dec 2019 • 2 yrs 8 mos
Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions. Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously. Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support. Participated in ongoing professional development opportunities, staying current with industry trends and best practices for customer support excellence. Collaborated with cross-functional teams to identify and implement solutions for recurring customer issues.
723 Reviews
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
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s_zoum

United States
5 stars for Bhagyashree N! She was truly exceptional, went above and beyond in every sense. This newbie is grateful that she had the patience to guide me along. She's confident and incredibly responsive, even though we are on opposite sides of the world. All my seller accounts are back to good health...
Seller's Response
adam891vrm

United States
Order Canceled
The seller is unprofessional, cannot be trusted. Made a lot of excuses. Couldn’t finish the work. I have wasted my time and gave this seller access. Unreliable and a security risk.
Seller's Response
pvbc810

United States
Seller's Response
jorge0417

Venezuela
Nothing that a little communication can't fix, he doesn't answer messages about a request, offered to come up with a joint solution and just stopped responding.
Seller's Response
lmrich123

United States
They provided several POA for me to submit but unfortunately my account was not reinstated.
Seller's Response

