I will provide professional customer support

Pakistan

I speak English

Customer Support Specialist

I help e commerce and service based businesses run clean, efficient day to day operations. With 4+ years of hands on experience, I manage customer support, admin operations, and back office workflows...
About this Gig

I offer reliable and professional customer support services to help businesses retain customers, resolve issues, and maintain a strong brand reputation.

I have hands on experience handling customer inquiries, complaints, order tracking, refunds, follow ups, and internal coordination. I focus on clear communication, fast response times, and customer satisfaction.

What I can handle

  • Live chat support
  • Email support
  • Phone support
  • Order tracking and updates
  • Refunds and basic troubleshooting
  • CRM management
  • Follow ups and customer retention
  • Internal team coordination

I am comfortable working with tools like Zendesk, Freshdesk, Intercom, HubSpot, Google Workspace, and similar platforms.

I adapt quickly to new systems, follow SOPs strictly, and represent your business professionally at all times.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Hindi

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk