Anand Kumar

Software Engineer

Volkswagen • Full-time

Aug 2022 - Present • 4 yrs 1 mo

Developed and maintained a complaint management system used by production line and after-sales teams. Designed and implemented features for complaint lifecycle management, including: Part issue tracking. Faulty part identification, Supplier-related problem management. Built and enhanced workflows for 8D process management, enabling: Raising supplier complaints (8D orders), Tracking supplier responses, Processing and validating 8D reports Contributed to a supplier-facing module allowing external vendors to securely submit 8D reports and updates. Developed modules for scrap management of parts and vehicles, ensuring accurate financial data sharing with finance systems. Integrated backend services using Spring Boot, Spring Data JPA, REST APIs, API Gateway, and Config Server for scalable microservice architecture. Implemented automated data processing using CRON jobs, including: Financial data reporting Data synchronization with external systems Managed data persistence in MySQL and handled large datasets efficiently. Worked on AWS S3 integration for file storage, retrieval, and processing of external data. Performed end-to-end deployments on OpenShift Cloud, ensuring high availability and reliability. Managed CI/CD pipelines using Bamboo and ArgoCD, enabling smooth build and deployment processes. Conducted security and vulnerability analysis using BlackDuck to ensure compliance with enterprise standards. Collaborated with product owners, cross-functional teams, and external systems to gather requirements and deliver high-quality solutions. Improved complaint processing efficiency by 30% by optimizing REST API performance Handled 1,00,000+ records daily through automated CRON-based job