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alcify

Alcisa Torres

@alcify

Virtual Administrative Assistant Data Entry Spanish English Support

Chile
English, Spanish
About me
Hi, I’m Alcisa Torres, a Virtual Assistant with 10+ years of experience supporting businesses in admin operations, customer service, and data management, I help companies stay organized, improve communication, and streamline workflows with precision and reliability. Experienced in real client projects including ongoing admin support and mystery shopping, Skilled in Google Workspace, Microsoft 365, CRM tools, Asana, Trello, SAP, Excel, and Canva,Available daily from 2 PM GMT,and delivering reliable support to help you focus on growing your business... Read more

Skills

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alcify
Alcisa Torres
Offline • 

See my services

General Assistance
I will organize your business as a focused admin support assistant
From$35 / projectMore details

Work experience

Branch Manager

Bioplastic chile • Full-time

Oct 2019 - Jun 2024 • 4 yrs 8 mos

Use of SAP Business One systems, Key/User as a sales, logistics, inventory and warehouse management system to achieve sales objectives, track offers and sales strategies, acquire customers, replenish stock, manage cash and generate reports for the head office.

Unit Leader

Smart Fit Dominican Republic • Full-time

Jan 2017 - Apr 2019 • 2 yrs 3 mos

This gym chain, belonging to Bravo Supermarkets, manages, organizes, plans, and supervises operations in the gyms, ensuring all staff are in their assigned positions to attend to and guide members, as well as provide excellent service. This includes working with the individual, focusing on their physical health and appearance, verifying each membership or registration correctly, managing schedules and payroll, and handling any issues such as absences or medical leave. The manager also responds online via email or other systems to customer needs and requirements

Atento

Customer Service Representative Supervisor

Atento

Nov 2008 - Jun 2012 • 3 yrs 7 mos

I worked as a Supervisor and Customer Service Representative in Call Centers for campaigns for Movistar, Provincial, Banesco, among other financial institutions and telecommunications companies, managing departments of 6 to 12 operators offering customer service, whether through technical support, answering queries, promoting the sale of products and services, and managing customer needs during their calls.