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aleksj98

Aleksandar J

@aleksj98

IT Support Specialist Windows, Microsoft Entra and PC Troubleshooting Expert

North Macedonia
English, Macedonian, Serbian, Croatian
About me
👋 Hi, I'm Aleksandar Janushev, an experienced IT Operations Specialist and Support Engineer with 10+ years in managing and securing IT environments. I specialize in Microsoft 365, Azure, Intune, Active Directory, Google Workspace, DNS, and email migrations. From system architecture to day-to-day support and security, I deliver fast, reliable, and scalable solutions for businesses of all sizes. Let's make your IT work for you — securely and efficiently.... Read more

Skills

a
aleksj98
Aleksandar J
Offline • 
Average response time: 1 hour

See my services

Business
I will sell affiliate marketplace vendors,affiliates
From$5,000 / projectMore details
Support & IT
I will fix your slow windows PC, laptop lag, crashes and performance issues
From$15 / projectMore details

Portfolio

Work experience

Microsoft

MSFT Entra User Study - FY26

Microsoft • Freelance

Sep 2025 - Oct 2025 • 1 mo

Worked on the Microsoft Entra User Study (FY26), contributing to user research and evaluation activities focused on identity, access management, and enterprise authentication experiences within the Microsoft Entra ecosystem. Participated in analyzing user behavior, gathering feedback, validating usability improvements, and supporting insights that informed product experience enhancements for enterprise users. Collaborated with cross-functional teams to ensure accurate study execution, data quality, and actionable reporting aligned with FY26 product goals.

Real_Estate Specialists

Troubleshooting Lenovo ThinkPad T14s Gen 6

Real Estate Specialists • Freelance

Jul 2025 - Jul 2025 • 0 mos

Provided troubleshooting and technical support for the Lenovo ThinkPad T14s Gen 6, diagnosing and resolving hardware, software, driver, and performance-related issues. Assisted with system configuration, Windows troubleshooting, BIOS/firmware updates, connectivity issues, and enterprise user support to ensure stable device performance and productivity.