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A.Cleto
@alex_cleto
IT Support Specialist
Dominican Republic
English, Spanish
About me
I am a Computer Science graduate with experience in technical support, troubleshooting, Windows, software configuration, and IT problem solving. I help individuals and small businesses resolve technical issues remotely, including Windows troubleshooting, PC optimization, software installation, Microsoft Office, Outlook, and network support. I focus on clear communication, practical solutions, and reliable service. I am also developing skills in Python, SQL, automation, and web development.
Skills
A.Cleto
Offline •
Average response time: 7 hours
See my services
Technical Support
I will provide remote IT support and troubleshoot windows issues
Work experience
IT Support Technician
Made by Mindy • Full-time
Jul 2025 - Present • 1 yr 3 mos
Provide technical support to users, troubleshoot hardware and software issues, manage support requests and tickets, configure and maintain computer systems, assist with software-related problems, and research new technologies and solutions to improve technical support processes.
