a
alex_njenga

Alex N

@alex_njenga
5.0(4)

Medical Virtual Assistant

Kenya
English, Swahili
About me
Hi, I'm a HIPAA compliant Medical Virtual Assistant with 5+ years of experience supporting homecare agencies and medical aesthetics clinics. I specialize in clinical documentation, EHR/EMR management, insurance verification, prior authorizations, medical billing, and scheduling. Platforms I work with include AxisCare, WellSky, Kareo, DrChrono, eClinicalWorks, Jane App, and Aesthetic Record. I work independently, communicate proactively, and adapt quickly to any practice workflow. Let's work together!... Read more

Skills

a
alex_njenga
Alex N
Offline • 
Average response time: 5 hours

See my services

General Assistance
I will be your medical virtual assistant for scheduling billing and coding
5.0(4)
General Assistance
I will be your homecare scheduler using wellsky and axiscare

Work experience

Homecare Scheduler

Zingage • Freelance

Sep 2025 - Dec 20253 mos

AI-Driven Scheduling: Leveraged the Zingage platform to automate shift fulfillment and manage complex call-outs, significantly reducing manual administrative time. EMR Synchronization: Oversaw the seamless integration of scheduling data between Zingage’s AI agents and core EMR systems (WellSky, AxisCare) to ensure 100% record accuracy. Workflow Optimization: Monitored AI performance in real-time, intervening on complex staffing cases to ensure zero missed visits and optimal caregiver-client matching.

4 Reviews
5.0

(4)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-4 out of 4 Reviews
Sort By
Most relevant
    A
    image-docs

    ashleyraybuck

    US

    United States

    5

    helpful and responsive to any questions

    Up to $50

    Price

    4 weeks

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    S

    sweetie31

    Repeat Client

    US

    United States

    5

    Alex did a good job and delivered the work as expected. Communication was smooth and the task was completed on time. I appreciate the effort and would recommend working with him.

    Up to $50

    Price

    2 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    S

    sweetie31

    Repeat Client

    US

    United States

    5

    Great experience working with Alex! Fast delivery, excellent communication, and outstanding quality. Highly recommended!

    Up to $50

    Price

    4 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    S

    sweetie31

    Repeat Client

    US

    United States

    5

    Amazing experience with Alex N! He understood my requirements right away and delivered a perfectly designed form. Super responsive, efficient, and easy to work with. I’m extremely happy with the results and highly recommend his services!

    Up to $50

    Price

    1 day

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No