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Alexandru Boboc
@alexandruboboc1
Multilingual Customer Experience Specialist
Italy
Italian, Romanian, English, Spanish
About me
I am a proactive and empathetic professional with experience in content moderation, fitness coaching, and sales. I excel in multicultural environments and am dedicated to continuous growth, leveraging my background in competitive sports to bring discipline and precision to every task I undertake.
Skills
Alexandru Boboc
Offline •
Average response time: 1 hour
See my services
Review & Rewrite
I will translation and localization IT ro en
Work experience
Content Moderator
Teleperformance • Full-time
Jan 2026 - Present • 7 mos
Review and moderate user-generated content and seller accounts for TikTok Shop, ensuring compliance with platform policies, marketplace standards, and internal quality requirements while maintaining consistency and accuracy. Manage high-volume moderation tasks involving sensitive content and account reviews, making objective decisions under pressure and consistently meeting productivity and performance targets. Collaborate in a multilingual international environment, adapting quickly to policy updates and contributing to a safe and reliable experience for platform users and sellers.
CUSTOMER SUPPORT AND SALES ASSISTANT FOT IT PRODUCTS in Unieuro Italy
MediaMarkt • Full-time
Apr 2024 - Feb 2025 • 10 mos
Provided customer support through face-to-face interactions, phone calls, and email communication, assisting customers with troubleshooting and resolving issues related to consumer electronics, including computers, televisions, gaming consoles, and IT products Delivered clear technical guidance and product support, ensuring high levels of customer satisfaction while handling inquiries, complaints, and after-sales assistance in a professional and customer-focused manner Managed product-related cases, identified customer needs, and provided effective solutions, contributing to positive customer experiences and efficient issue resolution.
Graphic Designer - Printing System
Mutti • Full-time
Feb 2023 - Mar 2024 • 1 yr 1 mo
Designed graphics and packaging layouts for industrial printing systems, preparing production-ready files with close attention to technical specifications, print quality, and visual accuracy while supporting daily digital printing operations and workflow organization.
