a
alexandychy

Chinwe O

@alexandychy

Medical Virtual Assistant, HIPAA Certified

Nigeria
English
About me
HIPAA-certified Medical Virtual Assistant & licensed Medical Laboratory Scientist, supporting healthcare providers remotely with clinical experience in oncology, histopathology, blood banking, and toxicology. I support healthcare providers with: - Patient scheduling and appointment coordination. - EHR/EMR documentation and data entry. - Insurance verification and preauthorization. - Patient intake and follow-up outreach. - Medical records management. - Telehealth administrative support. HIPAA-compliant. Available Monday-Friday, 8am-5pm EST. Reliable. Ready to support your practice.... Read more

Skills

a
alexandychy
Chinwe O
Offline • 

See my services

General Assistance
I will provide medical assistance, patient coordination services
From$20 / projectMore details

Portfolio

Work experience

Medical Virtual Assistant

Vital Integrators • Freelance

Mar 2025 - Feb 2026 • 11 mos

● Reduced safety incident response time by 40% by monitoring safety technologies and coordinating timely interventions. ● Improved member engagement by 35% through scheduled outreach and person-centered support, driving higher call completion rates. ● Ensured 100% compliance with safety protocols and Medicaid documentation standards across all audit reports. ● Enhanced care coordination by 35% by collaborating with care teams, case managers, and support networks to improve case outcomes. ● Reduced crisis situations by 20% by proactively identifying risk trends and escalating concerns per established workflows.