I will design a customer retention strategy for your brand
About this gig
Turn an existing customer base into a clear retention plan your team can implement and measure.
This service is for established brands with an active customer base, an internal project owner and a specific retention challenge. We review the customer journey, identify priority segments and design a focused loyalty or reactivation initiative.
Depending on the package, you receive a current-state assessment, customer journey review, prioritised opportunities, loyalty mechanics, a campaign brief, a measurement plan and an implementation roadmap. Apple Wallet and Google Wallet can be assessed as channels through Vuelvy when relevant; implementation is scoped separately.
This new Fiverr service has an introductory rate. You receive the full deliverables of your selected package, with clear priorities and a practical handover. This service does not guarantee revenue, retention or campaign performance. Implementation, software subscriptions, media spend and ongoing campaign management are quoted separately.
Please share your business model, customer base, current CRM or ecommerce platform, the journey you want to improve and your target outcome.
Get to know Alejandro G
Shopify Plus, AI Automation and API Integrations
- FromSpain
- Member sinceJan 2024
- Avg. response time9 hours
- Last deliveryabout 22 hours
Languages
English, Spanish, French
My Portfolio
FAQ
Do you implement the retention campaigns?
This gig delivers strategy and a practical roadmap. Implementation, software subscriptions, media spend and ongoing campaign management are quoted separately.
Can you work with our existing CRM data?
Yes. Please provide the available customer, purchase and engagement data plus the current CRM or ecommerce platform details.
What are the scope and revision limits?
One brand and one journey per package. Diagnostic: five priorities and a 45-minute handover. Strategy adds up to three segments, one loyalty mechanic and one campaign brief. Premium adds one pilot roadmap. PDF delivery. Basic/Standard/Premium include 1/2/3 revisions within the agreed scope.
