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alexgravy1993

Alex G

@alexgravy1993

Relationship Manager

United Kingdom
English
About me
I am a people-centric individual with over 10 years of experience in the Retail and Travel sectors. I have a proven track record in leadership, relationship management, and operational excellence. Currently, I am embarking on a new adventure as a Relationship Manager for Business South, leveraging my expertise in team management and customer service.... Read more

Skills

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alexgravy1993
Alex G
Offline • 
Average response time: 1 hour

See my services

SEO Writing
I will write SEO optimised football blog posts or video scripts
From$5 / projectMore details

Work experience

Tesco

Shift Leader

Tesco • Full-time

Jun 2024 - Present • 2 yrs 3 mos

Responsible for the running of the store in a Duty Manager capacity. Tasks include stock replenishment and inventory management to maximize sales, people and performance management, and ensuring compliance with safety regulations. Provides high-level customer service and identifies seasonal merchandising opportunities while managing store finances and disciplinary procedures.

Marks_and Spencer

Section Manager

Marks and Spencer • Full-time

Jan 2017 - Jun 2018 • 1 yr 5 mos

Accountable for safe and legal store operations as a Duty Manager. Managed people performance, attendance, and disciplinary procedures. Represented the department in customer service excellence and participated in store recruitment within a high-pressure retail environment.

Sainsbury's

Store Lead

Sainsbury's • Full-time

Jul 2014 - Dec 2016 • 2 yrs 5 mos

Supervisory role responsible for running the store in the absence of the Store Manager. Focused on daily operations, maintaining customer service levels, and hitting sales and wastage targets. Managed staff rostering, recruitment interviewing, and new hire inductions.