a
alexnguyen23

Alex.N

@alexnguyen23

Vietnam Market Localization and SEO Content Specialist, EN to VI Native

Vietnam
English, Vietnamese
About me
Native Vietnamese specialist with 5+ years managing premium F&B brands (Highlands Coffee, Phuc Long Heritage) — bringing real consumer marketing experience into translation and content work for foreign brands entering Vietnam. Services: - EN→VI translation (marketing, SaaS, e-commerce) - Website & app localization for Vietnam market - SEO blog content about Vietnam, fintech, e-commerce - Product descriptions for Shopee, TikTok Shop, Lazada - Bilingual EN/VI content 24-72h delivery, free revisions, NDA available, 1-hour response. Send your project — I'll reply with a quote and timeline.... Read more

Skills

a
alexnguyen23
Alex.N
Offline • 
Average response time: 1 hour

See my services

Translation
I will translate english to vietnamese accurately and naturally
From$10 / projectMore details
Translation
I will localize your website or app to vietnamese
From$30 / projectMore details

Work experience

Coffee

Full-time • 5 yrs 5 mos

Store Manager

Jul 2024 - Mar 2025 • 8 mos

Led store operations at Phuc Long Heritage — the premium tea-experience line of one of Vietnam's most iconic beverage brands. Managed a team of 10-15 staff, oversaw customer experience for upscale and internationally-aware clientele, and coordinated bilingual English-Vietnamese menu, signage, and seasonal campaign materials. Handled brand voice consistency across customer touchpoints, reviewed cross-language customer feedback, and supported corporate marketing on local content adaptation. Developed deep operational understanding of premium consumer brand positioning in the Vietnam market.

Store Manager

Jul 2017 - Apr 2022 • 4 yrs 9 mos

Managed daily operations at Highlands Coffee — Vietnam's leading premium coffee chain. Led a team of 12-18 staff across multiple shifts, handled customer service for both Vietnamese and international guests, and supervised store-level execution of national marketing campaigns. Reviewed and locally adapted promotional materials in both English and Vietnamese, trained staff on brand communication standards, and contributed customer-experience insights to corporate content teams. Built strong cross-cultural communication skills and a working knowledge of Vietnamese consumer marketing at scale.