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alexsb94

Alex S

@alexsb94

Senior Cyber Defense Incident Responder

United States
English
About me
I am a Cyber Defense Incident Responder with over 6 years of expertise in cybersecurity, specializing in threat detection, incident response, and compliance within government environments. I am proficient in Azure Sentinel, ServiceNow, and industry-leading security frameworks to deliver exceptional technical support.... Read more

Skills

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alexsb94
Alex S
Offline • 
Average response time: 1 hour

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Portfolio

Work experience

Robinhood

Help Desk Support Specialist

Robinhood • Freelance

Sep 2019 - Mar 2020 • 6 mos

• Provided Tier 1 & 2 technical support with a focus on system security, identity management, and access control. • Managed Active Directory configurations, enforced security best practices, and supported security patching efforts. • Utilized ServiceNow for incident tracking, escalation, and reporting on security-related events.