I will create a telegram customer support bot with faq and human handoff

A
alfie_176
A
alfie_176
Jehad A
create a telegram customer support bot with faq and human handoff
Full Screen
create a telegram customer support bot with faq and human handoff
Full Screen
create a telegram customer support bot with faq and human handoffcreate a telegram customer support bot with faq and human handoff

About this gig

I build a Telegram customer-support bot that answers from your own Q&A file, hands unknown questions to a human and alerts you, and rate-limits spam. Built with Node.js, with automated tests on the answer logic (24 passing tests) and a README so you can run it yourself. Optional AI answers can be added with your own API key. You provide the bot token from BotFather and your FAQ content; I tell you upfront what is tested and what needs your accounts. Delivery includes source code, setup guide, and 2 revisions.

  • Programming language

    • JavaScript

  • Chatbot Tools/Platforms

    • Other

  • Bot type

    • Customer Service & Support

  • Platforms

    • Telegram

Get to know Jehad A

Jehad A

Nodejs and Python developer for APIs, scrapers and bots

  • FromSaudi Arabia
  • Member sinceApr 2026
  • Avg. response time1 hour

  • Languages

    Arabic
I build small-to-mid backend projects that work the first time: REST APIs (Node.js/Express, SQLite/PostgreSQL, JWT auth), Python web scrapers that export clean CSV/Excel, Telegram bots with an optional AI layer, and fast Arabic/English websites. Every project ships with automated tests, a README and a short handover so you can run it yourself. I tell you upfront what is tested and what needs your keys or accounts. Clear scope, clear price, fast replies.

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