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Alfie NC
@alfieconnor580
Microsoft 365 and Cloud Support Specialist
United Kingdom
English
About me
NorthCloud Support provides practical Microsoft 365, email, cloud and endpoint support for small businesses. With over 7 years of hands-on IT experience, I help clients resolve technical issues, configure Microsoft 365 services, improve security, and keep their systems running smoothly.
I specialise in Microsoft 365, Exchange Online, Entra ID, Outlook, DNS/email setup, endpoint management, automation and general IT troubleshooting. My focus is to provide clear communication, reliable support and solutions that are secure, practical and easy to understand.
Skills
Alfie NC
Offline •
Average response time: 5 hours
See my services
Technical Support
I will provide microsoft 365, exchange, teams and entra id support
Technical Support
I will troubleshoot your microsoft 365, outlook and email issues
Portfolio
Work experience
IT Infrastructure & Network Administrator
Regal Gaming Technologies • Full-time
Aug 2018 - Present • 8 yrs 2 mos
I work full-time in IT infrastructure and business support, helping maintain real Microsoft 365, Outlook, Exchange Online, Entra ID, Teams, DNS, endpoint and security environments. My day-to-day work involves supporting users, resolving email and Outlook issues, managing Microsoft 365 services, troubleshooting access problems, configuring devices, and helping keep business systems reliable and secure. This gives me practical, hands-on experience with the same types of problems many small businesses run into: broken mailboxes, Outlook issues, Microsoft 365 setup, DNS/email record problems, user access, and security improvements. I bring that real-world experience into my freelance work by keeping things clear, practical and focused on getting the problem solved properly.
7 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 7 Reviews
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jondennis1
United Kingdom
Ongoing collaboration
⭐⭐⭐⭐⭐ 5 Stars – Highly Recommended! Fantastic experience working with Alfie. Professional, knowledgeable and easy to communicate with throughout. He understood exactly what was required, delivered excellent work and was always responsive and helpful. Really pleased with the service and wouldn’t hesitate to work with him again. Highly recommended!
1 day
Duration
Technical Support
Seller's Response
Helpful?
jondennis1
United Kingdom
Ongoing collaboration
Helpful?
jondennis1
United Kingdom
Ongoing collaboration
Another job well done. Alfie has a deep understanding of task at hand and went above and beyond as usual !!
1 day
Duration
Technical Support
Helpful?
jondennis1
United Kingdom
Ongoing collaboration
Alfie has been an absolute game-changer for our business. We recently made the move over to Office 365, and what could have been a disruptive, stressful transition turned into a smooth, well-managed process from start to finish—entirely down to him. His knowledge is on another level. Every question...
4 days
Duration
Technical Support
Helpful?
jondennis1
United Kingdom
Ongoing collaboration
Alfie did a great job sorting out some email issues we’d been struggling with for a while. He quickly identified the problems, explained everything clearly, and got everything running smoothly again without any fuss. Really easy to deal with, responsive, and knows his stuff. Would definitely recommend and will be using him again if needed.
1 day
Duration
Technical Support
Helpful?
