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English
$
USD
I will provide healthcare virtual assistant services
the VA who understands both the workflow and the human side of patient support
Healthcare support isn’t just about getting the task done. It’s about making sure the person on the other end feels heard, informed, and supported.
I’m a healthcare and customer support professional ...
About this Gig
Need reliable support for your healthcare practice?
I provide remote virtual healthcare assistant services for healthcare professionals, small practices, specialty clinics, and healthcare teams.
I have 10+ years of customer service experience, including 2+ years supporting U.S. healthcare patients. I can assist with:
- Patient communication and follow-ups
- Appointment scheduling and rescheduling
- Appointment reminders
- Insurance and authorization follow-up
- Referral and physician order coordination
- EHR/CRM documentation and data entry
- Medical document and fax management
- Administrative support
I have hands-on experience with Epic/Epic Care, RightFax, CRM systems, Microsoft Office, and Google Workspace.
I focus on clear communication, empathy, accuracy, confidentiality, and reliable follow-through.
My goal is to reduce your administrative workload while helping your patients receive responsive, professional support.
Message me if you'd like to discuss your workflow or specific requirements.
Purpose:
Business
Work model:
Weekly assistance
•
Monthly retainer
My Portfolio
FAQ
What healthcare tasks can you assist with?
I can assist with patient communication, appointment scheduling, follow-ups, reminders, administrative coordination, insurance and authorization follow-up, referral/order coordination, documentation, and data entry.
Do you have experience supporting U.S. healthcare patients?
Yes. I have more than 2 years of experience supporting U.S. healthcare patients, including scheduling, patient communication, insurance and authorization coordination, and working with healthcare teams.
What healthcare systems or tools have you used?
I have hands-on experience with Epic/Epic Care, RightFax, CRM and case-management systems, Microsoft Office, and Google Workspace. I can also learn new systems and workflows.
Can you handle sensitive patient information?
Yes. I have experience working with sensitive patient information and following HIPAA/PHI requirements in a U.S. healthcare support environment.
Can you provide ongoing support for my practice?
Yes. I offer weekly and monthly support options for practices that need ongoing assistance with patient communication, scheduling, follow-ups, and administrative tasks.
