
Ali
I will fix Windows Server, Microsoft 365, Active Directory and IT issues
Skills

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Work experience
Senior IT Executive
IBM • Full-time
Nov 2018 - Present • 7 yrs 8 mos
**IT Head** **IBM Pakistan** | Present Managing and maintaining the company's complete IT infrastructure, including Windows Servers, Microsoft 365, Active Directory, Sophos Firewall, Cisco & UniFi networking, Synology NAS, VPN connectivity, CCTV systems, and user support. Responsible for troubleshooting technical issues, improving network performance, managing backups, and ensuring the smooth operation of daily IT services. **Senior IT Executive** **Chase Value Mall** Provided day-to-day IT support, managed Windows systems, user accounts, networking, hardware, software installation, and routine maintenance. Assisted staff with technical issues and helped maintain a stable and secure IT environment. **IT Support Engineer** **Ebrahim Textile Limited** Provided technical support for desktop systems, printers, network connectivity, and end users. Installed and configured hardware and software, resolved IT issues, and ensured smooth day-to-day operations across the assigned branch.