I will do customer support, live chat, and back office

Peru

I speak Spanish

Alicia Customer Support

I can help you keep your information organized and up to date, handle data entry and typing tasks, organize documents and files, and support you with your day-to-day administrative tasks. I’m respons...
About this Gig

I provide professional customer support, back-office assistance, and data management in Spanish. I have hands-on experience with digital channels, efficiently resolving inquiries via chat and email, as well as entering and organizing data in Excel and CRM systems.

My services include:

  • Customer support via live chat and email (clear, friendly, and efficient responses).
  • Data entry, verification, and management in Excel/CRM.
  • Document drafting and file management in Word.
  • Attention to detail, tracking orders/issues, and adherence to operational procedures.

My priority is to deliver an excellent experience for your customers while keeping your business operations organized with accuracy, accountability, and confidentiality.

Social media platform:

Facebook

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

Spanish

Timezone:

UTC daytime

Support software:

Zoho Desk

Zendesk

Liveagent

Intercom

Knowledge base software:

Freshdesk

Liveagent

My Portfolio

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