Ali O

Founder & AI Automation Engineer

automera

Dec 2025 - Present • 10 mos

Founder of Automera AI, building AI agents, workflow automation and custom integrations for businesses. I design and deploy production-ready systems using Python, n8n, APIs, webhooks, databases and modern AI models. My work includes AI customer service agents, WhatsApp automation, AI receptionists, appointment and enquiry workflows, lead qualification, CRM integrations and internal business automation. I handle projects end to end, from requirements and architecture through implementation, testing, deployment and ongoing improvement. I also integrate AI systems with platforms such as WhatsApp, CRMs, databases, booking systems, e-commerce platforms and other third-party APIs, with a focus on reliable workflows, human handoff and practical business outcomes.

Tenants Operations Manager

The Flex

Feb 2025 - Present • 1 yr 8 mos

Manage day-to-day tenant operations across a UK residential property portfolio, acting as a central point of coordination between tenants, landlords, contractors and internal teams. My responsibilities include handling maintenance and service requests, coordinating contractors, managing escalations, tracking works through to completion, maintaining clear client and tenant communication, and supporting property compliance and operational processes. The role involves managing multiple concurrent cases, prioritising urgent issues, maintaining accurate records, improving workflows and ensuring a consistent customer experience from initial request through resolution. I also work closely with digital systems and operational tools to streamline communication, case tracking and repetitive administrative processes.