I will be your ecommerce virtual assistant
a sourcing agent, translator, and virtual assistant based in Foshan
About this Gig
Hi, I'm Lily, an e-commerce virtual assistant based in China, specializing in cross-border and domestic e-commerce.
With hands-on experience in foreign trade and online sales, I help sellers manage their stores efficiently so you can focus on growing your business.
What I can do for you:
Product Management
Create & optimize listings (Shopee, TikTok Shop, SHEIN, Taobao, Xiaohongshu, Douyin)
Write SEO titles & descriptions in Chinese/English/Thai
Product research & competitor analysis
Basic image editing
Customer Service
Reply to customer messages & inquiries
Handle returns, refunds & complaints
Create FAQ templates & auto-replies
Translate messages (EN/ZH/TH)
Order & Data management:
Process orders & track shipments
Inventory management & reorder alerts
Data entry & spreadsheet management
Weekly/monthly sales reports
Extra: Help you source products from China, communicate with factories, and do quality checks.
Platforms: Shopee, TikTok Shop, SHEIN, Taobao, Xiaohongshu, Douyin, Amazon, Lazada
I speak Mandarin, English and Thai, perfect for sellers targeting Chinese and Thai markets.
Message me with your store link and let's discuss!
Industry:
Business
•
Retail & wholesale
•
Other
Platform:
Other
Language:
Chinese (simplified)
My Portfolio
FAQ
Which platforms do you support?
Shopee, TikTok Shop, SHEIN, Taobao, Xiaohongshu, Douyin, Lazada, Amazon. Other platforms — message me, I'm a fast learner!
Do you need my store password?
I recommend adding me as a sub-user (staff account) with limited permissions, rather than sharing your main password. Account security is my priority.
Can you help with product sourcing too?
Yes! I'm based in Foshan, close to major manufacturing hubs. I can find suppliers, negotiate prices, and do on-site QC. Check my sourcing gig!
What if I need more hours?
No problem! Message me for a custom quote. I also offer monthly retainer packages for ongoing support.
How fast do you respond?
Usually within 2-4 hours during 9AM-9PM China time. Premium clients get priority response within 2 hours.

