Allison Novais

Sales Supervisor

inFlux English School • Full-time

Nov 2023 - Aug 2026 • 2 yrs 9 mos

• Leadership and development of sales teams • Planning and execution of commercial strategies • Management of targets, KPIs, and results • Prospecting and development of new clients • Negotiation and closing of sales • Market analysis and identification of opportunities • Customer relationship management (CRM) • Performance monitoring and team training • Preparation of reports and analysis of sales results • Focus on revenue growth and sustainable business expansion • Management of sales processes and continuous improvement • Integration between sales, operations, and technical teams

Maintenance Supervisor

Strike Brasil • Full-time

May 2020 - Oct 2023 • 3 yrs 5 mos

• Led technical teams in innovative projects • Implemented and developed maintenance processes • Participated in a pioneering project in Brazil, focused on operational efficiency and sales • Planned and managed preventive and corrective maintenance • Performed advanced diagnostics of mechanical, electrical, and electronic systems • Managed performance indicators (KPIs) and continuous improvement initiatives • Reduced operational costs and increased fleet availability • Implemented new methods, technologies, and best practices • Made technical decisions in complex environments • Coordinated integration between operational, technical, and administrative teams • Ensured compliance with safety standards and manufacturer requirements • Managed change and adapted to new processes

Electromechanical Technician & Specialist (Scania Specialist)

Lopes • Full-time

Sep 2011 - Mar 2020 • 8 yrs 6 mos

• Performed diagnostics and fault identification on diesel engines using specialized tools and software • Carried out preventive and corrective maintenance on heavy-duty vehicles and equipment • Diagnosed and repaired electrical and electronic systems (ECU, sensors, wiring harness) • Disassembled, inspected, and reassembled engines (overhaul) • Interpreted technical manuals, electrical diagrams, and diagnostic reports • Analyzed and repaired fuel injection systems (common rail, injectors, high-pressure pumps) • Performed testing and calibration of mechanical components and electronic modules • Used automotive diagnostic scanners to identify faults and optimize performance • Followed safety standards and manufacturer specifications • Prepared technical reports and recorded service activities • Supported root cause analysis to prevent recurring failures • Collaborated with team members to improve processes and reduce downtime