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Alyeldeen
@alyeldeen123
Scrum Master, Business Analyst
Egypt
English, Arabic, French
About me
I am an experienced Scrum Master and Business Analyst with a strong technical background in engineering and support. I specialize in facilitating Agile methodologies, resolving technical blockers, and bridging the gap between stakeholders and development teams to optimize delivery workflows and performance.
Skills
Alyeldeen
Offline •
See my services
Technical Support
I will provide tech support, bug reports, and jira ticket documentation
Work experience
Senior Technical Engineer AI
DocuSign • Full-time
Feb 2026 - Present • 4 mos
Senior Technical Engineer specializing in AI solutions. Responsible for technical leadership and engineering tasks within the AI department to support product goals and technical excellence.
Technical Support Engineer
IBM • Full-time
Aug 2024 - Present • 1 yr 10 mos
Collaborate with cross-functional Agile teams to resolve technical blockers. Participate in sprint discussions, document bugs for development teams, and act as a bridge between technical teams and end users.
Account Manager
Talabat • Full-time
Nov 2022 - Nov 2023 • 1 yr
Collaborated with internal teams including product, sales, and operations to ensure smooth delivery of partner projects. Facilitated communication between restaurants and internal teams while using data analytics.
