
Amanda M
Finance Administrator
Skills

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Work experience
Sky
Full-time • 8 yrs 2 mos
Accounts Payable Assistant
Mar 2023 - Mar 2024 • 1 yr
Worked within the Global Vendor Maintenance and P2P teams in a shared service center. Validated key data within a project environment and maintained vendor records. Resolved root causes of issues using SAP Ariba and managed tracking models in Excel/Pivot to produce KPIs. Participated in system testing and managed the SAP Ariba help desk for supplier onboarding.
Engagement Assistant
Mar 2022 - Mar 2023 • 1 yr
Collaborated with leadership, shareholders, and the forum team to gain insights and shape the future of the Sky Glasgow site. Worked alongside the Sales Advisor role to improve site engagement and operational effectiveness.
Inbound Customer Service Representative
Jan 2017 - Mar 2023 • 6 yrs 2 mos
Provided frontline support in a customer service retention department. Resolved enquiries with first-time resolution, managed complaints, and met call targets and KPIs. Utilized call logging software, supported administrative functions, and assisted with new hire onboarding. Acted as a Product and Compliance Champion while taking on leadership responsibilities during manager absences.