
Amelia Davis
Microsoft 365, CRM, Automation, WordPress, GoHighLevel Expert
Skills

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Portfolio
Work experience
Microsoft 365 & SharePoint Consultant
NETWORG • Freelance
Feb 2020 - Present • 6 yrs 7 mos
Worked as a Microsoft 365 & SharePoint Consultant, delivering enterprise collaboration, cloud, and automation solutions for organizations seeking to modernize their digital workplace. Collaborated with clients to gather business requirements, recommend Microsoft technologies, and implement secure, scalable solutions that improved communication, document management, and operational efficiency. Designed and customized SharePoint Online communication sites, team sites, document libraries, knowledge management portals, and enterprise intranet solutions with structured permissions, metadata, governance policies, and document version control. Configured Microsoft Power Automate workflows to automate approvals, document routing, employee onboarding, notifications, leave requests, and other business processes, significantly reducing manual work while improving productivity and process consistency. Deployed and managed Microsoft Azure cloud services including Virtual Machines, Microsoft Entra ID (Azure Active Directory), Virtual Networks, Azure Storage, Backup and Recovery, monitoring, identity management, and role-based security. Assisted organizations with Microsoft 365 migrations, tenant administration, cloud optimization, licensing, and security configuration following Microsoft best practices. Implemented Microsoft Viva Connections, Viva Engage, Viva Learning, and Viva Insights to strengthen employee communication, collaboration, engagement, and knowledge sharing within Microsoft Teams and Microsoft 365. Supported end-user adoption by providing administrator guidance, user training, technical documentation, and post-implementation support. Developed responsive WordPress websites, Elementor Pro landing pages, WooCommerce stores, and SEO-optimized business websites.
Microsoft Cloud Solutions Consultant
ProSeats • Freelance
Jan 2020 - Present • 6 yrs 8 mos
Worked as a Microsoft Cloud Solutions Consultant, helping organizations adopt Microsoft cloud technologies to improve collaboration, security, and operational efficiency. Partnered with clients to assess business requirements, design scalable cloud architectures, and implement Microsoft 365 solutions that supported digital transformation initiatives and long-term business growth. Designed and deployed SharePoint Online communication sites, team sites, document management systems, knowledge bases, and enterprise intranet portals with structured permissions, metadata, governance policies, document version control, and customized navigation. Developed Microsoft Power Automate workflows to automate approval processes, employee onboarding, document routing, leave requests, notifications, and recurring business operations, reducing manual effort while improving productivity and process consistency. Configured and administered Microsoft Azure environments including Virtual Machines, Microsoft Entra ID (Azure Active Directory), Azure Storage, Virtual Networks, Backup and Recovery, monitoring, identity management, role-based access control, and cloud security solutions. Assisted organizations with Microsoft 365 tenant administration, cloud migration, licensing, user management, infrastructure optimization, and governance while following Microsoft's recommended security standards. Implemented Microsoft Viva Connections, Viva Engage, Viva Learning, and Viva Insights to strengthen employee communication, collaboration, engagement, and knowledge sharing across Microsoft Teams and Microsoft 365. Provided administrator training, end-user support, technical documentation, solution testing, and post-deployment assistance to ensure successful adoption. Developed responsive WordPress websites, Elementor Pro landing pages, WooCommerce stores, and business websites optimized for speed, SEO, accessibility, and mobile responsiveness.
Microsoft 365 & Power Platform Consultant
Valpo Web Design • Freelance
Oct 2019 - Present • 6 yrs 11 mos
Worked as a Microsoft 365 & Power Platform Consultant, delivering cloud-based collaboration, automation, and digital workplace solutions that helped organizations modernize business operations and improve productivity. Partnered with clients to evaluate business processes, identify technology opportunities, and implement Microsoft solutions that enhanced collaboration, security, and operational efficiency. Designed and implemented SharePoint Online communication sites, team sites, intranet portals, document management systems, and knowledge-sharing platforms with structured permissions, metadata, governance policies, and document lifecycle management. Developed Microsoft Power Automate workflows to automate document approvals, employee onboarding, purchase requests, leave management, notifications, and recurring business processes, enabling organizations to reduce manual tasks and improve workflow efficiency. Configured Microsoft Azure services including Virtual Machines, Microsoft Entra ID (Azure Active Directory), Azure Storage, Virtual Networks, backup solutions, monitoring, and role-based security. Supported Microsoft 365 tenant administration, cloud migration projects, licensing, identity management, and infrastructure optimization while maintaining security and compliance with Microsoft best practices. Implemented Microsoft Viva Connections, Viva Engage, Viva Learning, and Viva Insights to improve employee engagement, internal communication, knowledge sharing, and digital workplace experiences across Microsoft Teams and Microsoft 365. Developed responsive WordPress websites, Elementor Pro landing pages, WooCommerce stores, and business websites optimized for performance, SEO, accessibility, and mobile responsiveness.