Looks Like This Service Is On Hold

I will manage your shopify customer service, orders and refunds

Amine

Morocco

I speak English, Arabic, French

1 order completed

Virtual assistant

I’m a detail-oriented Virtual Assistant with over 2 years of experience in e-commerce customer support and order management for Shopify stores. I’ve helped brands selling posters and personalized t-sh...
Read More
About this Gig

Do you run a Shopify or print-on-demand store but struggle to keep up with customer messages, orders, and refunds? Thats where I come in.

I have over 2 years of experience managing customer service and order fulfillment for Shopify e-commerce brands (posters and custom t-shirts). My role covered everything from answering customer inquiries to handling refunds and ensuring every order was delivered smoothly.

Heres what I can do for you:

  • Respond to customer emails/messages in English, French, or Arabic
  • Process orders via Shopify and print-on-demand platforms (Gelato, Printful, etc.)
  • Handle refunds, returns, and damaged/lost order claims
  • Coordinate artwork drafts with clients or artists (basic edits in Canva)
  • Track shipments and keep customers updated
  • Provide daily/weekly reports on issues and resolutions

Why choose me?

2+ years of real Shopify + e-commerce experience

Multilingual support (EN/FR/AR)

Fast, empathetic, and professional responses

Long-term collaboration available

Send me a message before placing an order so we can tailor a package to your exact store needs.

Read More
manage your shopify customer service, orders and refunds
Full Screen
manage your shopify customer service, orders and refunds

Industry:

Business

Platform:

Shopify

Language:

English

My Portfolio

Related tags