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amineelmoun

Amine El Mounqa

@amineelmoun

Assistant and KPI Expert

Morocco
French, Arabic, English
About me
Hi, I'm Amine, a Customer Operations Manager with 5+ years of experience at Bell Canada, leading a hybrid team of 20 agents. I help businesses build high-performing support teams, improve KPIs and deliver a better customer experience. My services: call center consulting & coaching, training & workshops, KPI dashboards & data analysis, and content creation & video editing. Premium quality, on-time delivery, and your satisfaction guaranteed. Let's work together!... Read more

Skills

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amineelmoun
Amine El Mounqa
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will provide virtual assistance and microsoft office support