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Fiverr Pro
English
$
USD
I will manage your CRM data entry and order tracking for ecommerce
Remote Business Communication and Client Support Specialist
Hi, I'm Amith Kumar — a Remote Business Communication & Client Support Specialist with 1.5+ years of client-facing experience in corporate operations.
I help businesses and founders communicate clear...
About this Gig
Every missed order update or unanswered customer message chips away at the trust you've built with your buyers and as your store grows, that's usually the first thing that starts to slip.
I step in as the calm, organized layer between your Shopify store and your customers. Instead of order updates and CRM entries piling up while you focus on growing the business, I keep everything current, accurate, and moving so nothing sits unanswered and nothing gets missed.
What that looks like for you:
- Orders tracked and updated before they become a customer complaint
- A CRM you can actually trust, so you're never guessing who ordered what
- Customer questions get real answers, not silence
- A weekly report that tells you exactly where things stand, without digging for it
With a background in proactive client communication, I don't wait for problems to surface I flag them early. If you want your store to run like someone's actually watching it, even when you're not, let's talk about your setup.
Industry:
Business
•
Retail & wholesale
•
Technology & internet
Platform:
Shopify
Language:
English
My Portfolio
FAQ
What access do you need to manage my Shopify store?
Just staff/collaborator access to the orders, customers, and CRM sections of your Shopify admin — not full store ownership. You can adjust or revoke that access anytime.
Do you handle refunds or payment processing directly?
No — I manage order status, CRM records, and customer communication, but payments and refunds stay in your hands for security. If a refund request comes in, I'll flag it clearly so you can action it quickly.
How will I know what's happening with my orders week to week?
You'll get a clear weekly summary covering order status, CRM updates, and any customer issues — plus a heads-up in between if something needs your attention sooner than that.
