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IT System Administrator Microsoft 365 Windows Server and Azure Support
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Systems Administrator
Transworld Systems Inc. • Full-time
Jun 2020 - Present • 6 yrs 4 mos
IT infrastructure and technical support experience, with extensive experience supporting TSI environments. Skilled in Windows Server, Active Directory, Microsoft 365, Exchange Online, Azure, Intune, VMware, VDI, Citrix, VPN, MFA, DNS, DHCP and DFS. Experienced in server migration, upgrades, patching, troubleshooting, decommissioning, Microsoft 365 and SharePoint migrations, email administration, file-share migrations, L2 escalation support and infrastructure maintenance. Also experienced in creating SOPs, training engineers and supporting IT projects.