a
amoasiwa

Michelle N

@amoasiwa

Property Operations Manager and Executive Assistant

Ghana
English, German
About me
I specialise in bringing structure, and profitability to your chaos. As an experienced Airbnb Co-host, Short-Term Rental Manager, and Executive Virtual Assistant, I work with hosts, property owners, and entrepreneurs to running operation systems, bookings, guests, emails, schedules, and improve overall ROI.... Read more

Skills

a
amoasiwa
Michelle N
Offline • 

See my services

General Assistance
I will be your real estate operations manager
From$40 / projectMore details

Work experience

Amazon

Customer Service Supervisor

Amazon • Full-time

Jan 2023 - Oct 2023 • 9 mos

Handled high-volume customer inquiries via chat, email, and phone, maintaining empathy and professionalism in every interaction. Resolved customer concerns related to orders, returns, refunds, and account issues while meeting strict KPIs for response time and satisfaction. Used CRM and internal systems to track and document interactions accurately and efficiently.