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amy_soliman4

Amy S

@amy_soliman4

Revenue Cycle Management RCM and Claims Specialist

United States
English
About me
I am a results-driven Revenue Cycle Management (RCM) and Claims Specialist with over 10 years of experience managing full-cycle billing operations. I am an expert in navigating healthcare software platforms like Epic and Meditech to process high-volume claims and resolve complex financial data discrepancies. I have been Team Lead in multiple LOB's for healthcare insurance, which included Call Auditing, handling escalated calls and ensuring KPI's were compliant. I have also handle e-mail queues quickly and efficiently.... Read more

Skills

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amy_soliman4
Amy S
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will provide medical billing and denial, and rcm services
From$25 / projectMore details
General Assistance
I will make patient reminder calls and manage doctor schedules
From$25 / projectMore details

Portfolio

Work experience

McGraw_Hill

Technical Support & Platform Agent (Contract)

McGraw Hill • Freelance

Jul 2025 - Sep 2025 • 2 mos

Managed multi-channel case management software, including Salesforce and Jira, to categorize, document, and resolve technical database and system functionality errors within strict turnaround metrics. Focused on platform stability and resolving user-facing technical discrepancies in a remote environment.

Ibex_

Early Out rep

Ibex

Oct 2022 - Oct 2024 • 2 yrs

Managed high-volume claims and AR queues, utilizing FineOS, Epic, and Meditech to execute complex documentation reviews, eligibility verification, and account validation. Analyzed dense clinical and financial documentation to track root-cause billing errors, successfully resolving processing discrepancies, insurance denials, and system data mismatches. Maintained absolute data integrity during high-volume record updates within electronic health records (EHR) and database applications, adhering to strict HIPAA, privacy, and data security guidelines.

PepsiCo

Account Resolution Representative / Lead

PepsiCo • Full-time

Dec 2012 - Jan 2019 • 6 yrs 1 mo

Managed high-volume corporate accounts, processing transaction records and executing extensive, highly accurate financial data entry within enterprise software. Analyzed system billing errors and audited historical account logs to resolve data mismatches and balance outstanding receivables for large-scale operations.