
Haydee M
Reliable Amazon FBA Support, From Product Research to Seller Central
Skills

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Work experience
Amazon Virtual Assistant | Product Research & FBA Operations
Confidential • Freelance
May 2022 - Present • 4 yrs 5 mos
Amazon Online Arbitrage & Product Research June 2022–Present > Research products and evaluate sourcing opportunities based on profitability, competition, sales performance, and inventory potential. > Conduct sourcing and replenishment research to support purchasing decisions. > Use tools such as Seller Toolkit, Keepa, SellerAmp, and Arbisource to assess products. Amazon US Purchasing 2023 > Purchased approved products for the Amazon US marketplace. > Applied sourcing decisions and supported inventory preparation. Amazon Seller Central Account Management & FBA Operations December 2024–Present > Manage day-to-day Seller Central and FBA operations across Amazon US and UK. > Monitor inventory, shipments, returns, reimbursements, sourcing costs, and account performance. > Investigate operational issues, manage Seller Central cases, and follow up on resolutions. > Maintain clear tracking and documentation to support account oversight. Achievements and client value > Built experience across the Amazon product workflow, from product research and sourcing through purchasing and ongoing account operations. > Helped identify and investigate issues that could affect inventory, revenue, or account performance. > Supported Amazon US and UK operations, giving clients experience across two marketplaces. > Developed a systematic approach to case resolution: investigate, take action, follow up, and document the outcome. > Can turn complex Amazon processes into clear, practical steps for clients and new VAs. > Can submit a minimum of 5 quality leads per day.