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$
USD
I will be your shopify and ecommerce virtual assistant
Virtual Assistant, Customer Support, IT Helpdesk and Remote Staffing Expert
Hi, I’m Sangram, Co-Founder & CEO of Datrix IT Services and Instant VA.
I help businesses save time and scale with reliable Virtual Assistants, customer support agents, IT helpdesk resources and rem...
About this Gig
Running an online store can become overwhelming when customer queries, order updates, product uploads and returns start taking over your day.
I can be your Shopify and e-commerce Virtual Assistant, helping you manage daily store admin so you can focus on sales, suppliers and business growth.
I can support you with:
Shopify admin support
Product uploads
Product descriptions
Product image updates
Order status updates
Tracking number updates
Returns and refunds admin
Customer email support
Customer message handling
Inventory updates
Supplier follow-ups
Store data entry
Product research
Basic reporting
Daily task summary
Platforms I can support:
Shopify
WooCommerce
Amazon
eBay
Etsy
Walmart Marketplace
Gmail
Outlook
Google Sheets
Microsoft Excel
Why work with me?
Clear communication
Accurate store admin
Fast response
Confidential handling of business data
Organised daily updates
Flexible ongoing support available
I also run Datrix IT Services and Instant VA, where we help businesses access reliable remote support, customer support agents, IT helpdesk resources and technical talent.
Please message me before placing an order so I can understand your store, task volume.
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
Business services & consulting
•
E-Commerce
•
Real estate
Purpose:
Business
FAQ
Can you support Shopify stores?
Yes. I can support Shopify stores with product uploads, order updates, tracking numbers, customer messages, returns, refunds and general store admin.
Can you work with other e-commerce platforms?
Yes. I can also support WooCommerce, Amazon, eBay, Etsy, Walmart Marketplace and similar online store platforms, depending on the task.
Can you handle customer messages?
Yes. I can help with customer emails, order queries, returns, refunds, tracking updates and general customer follow-ups.
Do you provide daily updates?
Yes. I can provide a daily or end-of-task summary showing completed tasks, pending items, customer issues and any escalations.
Should I message you before ordering?
Yes, please message me first so I can understand your platform, task volume, access requirements and recommend the right package.
