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Client Relations Specialist
Colorella
May 2018 - Present • 8 yrs
Business Operations: Managed full-cycle client journey, from initial booking via Booksy to service delivery and final payment. Financial Tracking: Monitored pricing strategies and performed payroll calculations, ensuring accurate financial reporting. Data Management: Maintained and analyzed client databases to optimize scheduling and increase sales through personalized consultations. Sales & Consulting: Expertly identified client needs to drive upselling and cross-selling of services and products.