Anandswarup M

@anandswarupm

Senior Quality Manager

India

Hindi, English, Telugu, Marathi

About me

I am a Senior Quality Manager with extensive experience in BPO/ITES QA leadership. I specialize in applying AI-enabled quality platforms like Genesys Cloud AI and SupportLogic for sentiment-based audits and escalation intelligence. I am proficient in using generative AI tools to drive process improvement and team leadership.... Read more

Skills

Process improvement expert
Sentiment analyst
Technical support expert
Microsoft Office expert
Bmc Remedy expert

Anandswarup M

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Average response time: 3 hours

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I will seo blog writing for bpo, QA and cx

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Anandswarup M