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anasrahman10

Anas Rahman

@anasrahman10

Technical Writer and Documentation for Software and Data Teams

Indonesia
Indonesian, English
About me
Technical writer with a hands-on background in technical support and enterprise software administration. I write clear, accurate documentation that helps users and reduces support load — how-to guides, knowledge base articles, troubleshooting docs, SOPs, and runbooks. Because I've worked inside enterprise systems — configuring, troubleshooting, and fixing them — I understand the technical subject, not just how to write about it. That means accurate, genuinely useful docs with fewer revisions. Delivered in Markdown, PDF, or your platform's format.... Read more

Skills

a
anasrahman10
Anas Rahman
Offline • 

See my services

Technical Writing
I will write technical documentation, guides and help articles
From$25 / projectMore details
Technical Writing
I will write clear technical documentation, user guides and manuals
From$25 / projectMore details

Work experience

Technical Support Tableau Server

Solutions • Full-time

Mar 2023 - Present • 3 yrs 4 mos

Providing technical support and administration for Tableau Server in a production enterprise environment. My work involves troubleshooting server and platform issues, maintaining system stability, and resolving user-reported problems. A core part of my role is translating complex technical issues into clear, understandable solutions for users of varying technical levels — writing troubleshooting guides, documenting procedures, and creating step-by-step instructions. This hands-on experience with how enterprise software actually works, breaks, and gets fixed is what allows me to write technical documentation that is accurate and genuinely useful.