a
andantx

Alan T

@andantx

Customer Service Professional

Colombia
Spanish, English
About me
I am a ninth-semester biology student with experience in content creation, marketing, project management, and customer service. I have a proven track record in billing, de-escalation, and salesmanship. I am fluent in Spanish and English and am an eager learner ready to pick up new skills.... Read more

Skills

a
andantx
Alan T
Offline • 

See my services

Translation
I will translate and interpret content for you
From$60 / projectMore details
Project Management
I will help manage your business
From$45 / projectMore details

Work experience

Teleperformance

Customer Service

Teleperformance

Jan 2021 - Jan 2022 • 1 yr

Worked in the billing department for a third-party phone carrier with a focus on cross-selling. Achieved status as one of the best-performing agents on the team, specifically excelling in conflict de-escalation and salesmanship techniques to drive revenue and customer retention.