Andrea A

Learning & Development | Employee Experience & Performance

City of Savannah • Full-time

Mar 2017 - Present • 9 yrs 2 mos

Led the design and execution of performance management programs supporting over 2,600 employees, enhancing effectiveness, engagement, and organizational productivity. Partnered with leadership to identify performance gaps and develop targeted training solutions aligned with strategic goals. Participated in 30+ employee relations investigations by reviewing documentation, supporting fact-finding processes, and ensuring compliance with organizational standards. Provided one-on-one coaching to 60+ employees on Performance Improvement Plans (PIPs), developing structured, measurable plans to address performance gaps and support successful outcomes. Designed and facilitated a weekly virtual employee engagement training series, increasing participation by 90% and improving employee morale. Delivered monthly new hire orientation sessions averaging 70 employees per session, ensuring a smooth onboarding experience aligned with organizational culture and expectations. Facilitated restorative practice conversations to resolve workplace conflict, promote accountability, and strengthen team dynamics. Developed and implemented leadership development programs for directors, managers, and supervisors to build capability and support succession planning. Designed, developed, and delivered training programs that improved employee performance and supported a culture of continuous learning. Led compliance training initiatives to ensure adherence to legal and regulatory requirements. Collaborated cross-functionally with department leaders to assess skill gaps, support onboarding, facilitate 80+ interview panels, and implement strategic learning solutions aligned with organizational goals.