I will be your reliable virtual assistant for backoffice and admin tasks

Running a business means dozens of small tasks that eat your day. I take them off your plate so you can focus on the work that matters. I bring over 15 years in backoffice, customer service and technical after-sales, including five years leading service teams and two years of daily SAP and data work. I am reliable, structured and used to handling sensitive information. I handle your inbox and written customer communication, enter and maintain data, prepare quotes and invoices, keep your CRM or ERP tidy, and write clear documentation and work instructions. I work in German, English and Spanish. You tell me the tasks and give me access to the right tools. I keep things organised, flag anything unclear, and report back so you always know where each item stands. Looking for ongoing weekly support? Message me and we set up a recurring package that fits your workload.