a
andrewaglr

Andrew A

@andrewaglr

Customer Products and Success Executive Sales Coach

Philippines
English
About me
I am a leadership professional with over 20 years of experience in Operations Management, Sales Coaching, and Customer Success. I have a proven track record in leading global teams across industries like Technology, Retail, and Fraud Management. I am a data-driven and strategic leader dedicated to delivering exceptional client satisfaction and business growth.... Read more

Skills

a
andrewaglr
Andrew A
Offline • 
Average response time: 1 hour

See my services

Sales Operations
I will be your sales expert
General Assistance
I will be your reliable virtual assistant for admin tasks

Work experience

Manulife

Clients Account Specialist

Manulife • Full-time

Sep 2020 - Jan 20214 mos

Handled John Hancock (US) retirement plan accounts, managing customer queries regarding 401k plans. Maintained regular contact with clients, advisors, and third-party administrators. Resolved client issues through negotiation and documented significant discussions or complaints while contributing to system improvements.